Handled's limited warranty for all oil changes and maintenance services performed.
For all of our services, Handled ensures its quality work with a limited warranty. The Handled Limited Warranty is 12 months or 12,000 miles, whichever comes first. This warranty covers most maintenance and repair work that Handled performs. However, due to the nature of the service, the length of warranty for Handled oil changes are 90 days or 3,000 miles, whichever comes first.Please see below for terms and conditions regarding the Handled warranty.
Subject to the exclusions, limitations and conditions set forth below, we warrant that the Vehicle Services will be free from defects in: materials (i.e., that the parts replaced in the performance of the Vehicle Services are not defective and perform as expected under normal usage conditions); and workmanship (i.e., that the Vehicle Services were performed correctly).
If there is a materials or workmanship defect within the Warranty Period, we will, at our option and at no additional cost to you:
(i) engage a Technician without charge to you to perform remedial service work and/or replace defective part(s) installed in connection with the Vehicle Services; or
(ii) refund any amount actually paid by you to us for the Vehicle Services. (Note that any discounts or promotions you applied towards payment of the Vehicle Services will not count as amounts you paid for purposes of any refund under this Limited Warranty.)
In the event that a refund is to be issued due to defective materials, we may require the return of the defective part or parts at issue prior to processing a refund. We will not be responsible for any core fee charges incurred by you associated with returning the defective part or parts to us.We neither assume nor authorize anyone to assume for us any other obligation or liability in connection with the Vehicle Services.
This warranty will not apply to any work not scheduled and processed through Handled, including
(i) any work performed by a mechanic originally introduced to you through Handled to the extent such work was not scheduled and processed through Handled,
(ii) any work performed by any mechanic or other person not associated with Handled, and
(iii) any work performed by you;If the repaired vehicle has been damaged by abnormal use, misuse, neglect, accident or alteration;To any work performed on a vehicle used commercially; and To any issues unrelated to the Services you purchased (for example, you purchase an oil change and your car leaks oil due to faulty engine seals or gaskets. The Limited Warranty would not apply to the engine oil leak.)
This Limited Warranty is entirely void if any parts not ordered through Handled are installed at your request by the mechanic.